Md Ahmed

Willingness to work in a challenging environment at multicultural organization, preferably in suitable section where there is an opportunity of self-assessment and improvement in both individual and group based jobs that faces various challenges. I aspire for a career that would provide me abundant opportunities for continued growth and achievements.

• Travel Destination BD.  (16th May 2016 till now)
• Sr. Customer Service Manager

Department        :      Customer service & Tour Planning 

(Inbound & Outbound)

Office Address    :      H# 09 (3rd floor), R# 14, Sector# 01, Uttara, Dhaka.

Job Responsibility:

• Resolve travel issues, complaints, and refunds.
• Plan details for travel including transportation, accommodation, and airlines.
• Ensure you stay up-to-date with tourism trends by attending travel seminars.

• Heritage Air Express (7th June, 2015- 10th May 2016)
• Executive Manager

Department         :     Corporate Marketing 

Office Address     :     104, Globe Chamber, Motijheel, Dhaka.

Job Responsibility:

• Providing advice about visas or passports.
• Book transportation, make hotel reservations and collect payment/fees.
• Deal with occurring travel problems, complaints or refunds.

      *IFIC Bank LTD.

• Team Leader

Department          :    Retail Banking

Office Address      :                ABC Tower (1st Floor), Uttara

Job Responsibility:

• Signing on new clients and helping them through the onboarding process.
• Recommending and explaining banking services and products to clients based on their needs.
• Managing client bank accounts, including opening and closing.

• Apparel Buying House (16th March, 2009 to 1st Nov 2013)
• Merchandiser

(Sourcing, Placing Order & Shipment right time)

Office Address          :            H#8, R#4, Sector#03, Uttara, Dhaka.

Job Responsibility:

• Update the buyers with the order status at all stages.
• Collecting of garment samples, trims and different types of swatches from the vendors.
• Follow up with buyers for approvals and feedback.
• Costing and negotiation with trim & accessory suppliers.

Bachelor Of Business Administration (BBA)

   Institution              :  Atish Dipankar University of Science & Technology

   Major                      : HRM (Human Resource Management)

   Year of passing      : 2019

    CGPA                      : 3.42 out of 4.00 Scale

    Board                      : Dhaka

Higher Secondary Certificate (Business Studies)

   Institution              : Rajuk Uttara Model School & College, Dhaka 

   Year of Passing      : 2006

   GPA                         : 4.00 out of 5.00 Scale

   Board                      : Dhaka.

Secondary School Certificate (Business Studies)

   Institution              : Mollar tek Udayan School & College, Dhaka

   Year of passing      : 2004

   GPA                         : 4.19 out of 5.00 Scale

   Board                      :  Dhaka.