
Md. Shadhin Mia
Customer Service / Support
About Md. Shadhin Mia:
I am a Computer Science and Engineering graduate with strong communication, problem-solving, and customer service skills. I am passionate about working in the banking sector and assisting customers through voice and virtual channels. I am fluent in Bangla and English (both spoken and written) and capable of handling customer queries efficiently while maintaining professionalism and service quality. I am eager to contribute to a dynamic environment and grow my career with Standard Chartered Bank.
Experience
I am a recent Computer Science and Engineering graduate with strong communication, problem-solving, and analytical skills. Although I am a fresher, I have developed teamwork, customer handling, and technical problem-solving abilities through academic projects and activities. I am eager to start my professional career in the banking sector and contribute with dedication and professionalism.
Education
I completed my Bachelor of Science in Computer Science and Engineering (CSE) from Pundra University of Science and Technology with a CGPA of 3.86 out of 4.00. My academic coursework included programming, database management, software development, and information systems. During my studies, I also completed several technical projects such as a Banking Management System and secure messaging website, which helped me develop strong analytical and problem-solving skills.