Mohammad Alamin
Sales
Social Networks
Services offered
Motivated anddependable professional with a positive mindset and strong work ethic.
Quick to adapt, collaborative in nature, and focused on achieving results under pressure. Committed to continuous personal and professional growth while contributing effectively to organizational success
Experience
Sales Executive Foxy Lifestyle.Com, Dhaka | Oct 2023 – Dec 2024
Verified and confirmed customer orders to ensure service accuracy.
Delivered excellent customer service by addressing specific client needs.
Collected client feedback and shared suggestions for business improvement.
Contributed to the company’s revenue growth through effective sales strategies.
Assisted in managing product quality and customer satisfaction processes.
Sales Manager Foxy Lifestyle.Com, Dhaka | Jan 2025 – Jul 2025
Led and motivated a telesales team to meet company-assigned sales targets.
Monitored team performance and ensured accuracy in order processing.
Maintained financial transaction records and updated sales reports regularly.
Resolved customer and delivery issues promptly and professionally.
Provided training and mentorship to new sales representatives.
Customer Service Executive Ash-Shifa Organic Care, Dhaka | Aug 2025 – Dec 2025
Handled customer inquiries via phone, email, and social media platforms. Provided accurate product information, usage guidance, and after-sales support.
Resolved customer complaints with professionalism to ensure satisfaction.
Maintained customer records in CRM and supported the marketing team with insights.
Assisted in order processing and helped strengthen long-term client relationships.
Tele Sales Team Leader ShobjiBazar.Com, Dhaka | Janu 2026 – current
Set and achieve daily, weekly, and monthly sales targets.
- Lead, supervise, and motivate the telesales team to maximize performance and productivity.
- Monitor live calls and provide constructive feedback to improve communication and sales effectiveness.
- Manage and distribute customer leads efficiently using CRM/database systems.
- Support the team in handling customer objections, complaints, and closing challenging sales.
- Analyze sales data and prepare regular performance reports for management.
- Coordinate with logistics and warehouse teams to ensure timely order processing and delivery.
Education
- Bachelor of Arts (Islamic Studies) — Tongi Govt. College, Gazipur (Ongoing)
- Higher Secondary Certificate (HSC) — Muhammadabad Islamia Alim Madrasah (GPA: 4.17)
- Secondary School Certificate (SSC) — Muhammadabad Islamia Alim Madrasah (GPA: 4.13)
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