MOHAMMAD SHAFIQUL ISLAM

• 23 years of experience in IT Industry in several countries both public & private sectors.
• Prince2 Certified Project Management Professional.
• Experienced in ERP implementation, AI/ML, Cloud, Portal, Web App, Desktop App and Mobile App.
• Skilled in C, C++, C#, PHP, MySQL, SQL Server, Java, Linux etc.
• Skilled in Clickup, Jira, Bitbucket/Git, Microsoft Project, Asana, Trello etc.
• Multiple domain experts, specialized in Project Management, Software Development, IT Training and ITES Services.
• Managed & implemented govt funded LEDP project in 7 districts of Bangladesh.
• Managed & implemented govt funded Bangladesh Hi-tech Park Authority project in 4 districts of Bangladesh.
• Experienced managing projects for both local and international clients.
• Expert in Project Management, Strategy, IT Operations, Team Management & Business Analysis.

Sr. Technical Project Manager                                                          Sep 2024 - Present

WebHQ, Dubai, UAE (Remote)

• Manage a cross-functional team of onsite & remote developers, testers, UI/UX designers, content writers, and CRM data engineers to deliver high-quality software projects.
• Apply Agile & Waterfall methodologies and ClickUp automation to streamline workflows, improve time management, and ensure efficient project execution.
• Monitor and analyze codebase changes, assess Figma designs, and evaluate project performance, focusing on bug rates and individual/team contributions.
• Define and track OKRs, KPIs, and performance metrics to ensure alignment with project goals and client expectations.
• Manage data in CRM systems, ensuring accurate tracking of client requirements and project progress.
• Oversee two European software projects, ensuring timely delivery, quality, and alignment with client objectives.
• Facilitate Scrum ceremonies (daily stand-ups, sprint planning, retrospectives) to ensure smooth collaboration and continuous delivery.

Sr. Technical Project Manager                                                          Nov 2022 – Aug 2024

Fair Pattern Inc., New York, USA (Remote)

• Managed two ERP solutions with integrated AI/ML/OCR features.
• Oversaw strategic partnerships with GCP, AWS, and Azure for the APAC, Middle East and North America regions.
• Managed a SaaS product serving 6500+ clients globally, ensuring scalability & performance.
• Managed projects across multiple sectors including Healthcare, Insurance, IT, Aviation, and Power, tailoring solutions to industry-specific needs.
• Directed strategic partnerships and portfolio management for SCADA and DTMS systems in the Energy sector, enhancing operational efficiency.
• Led cross-functional teams both onsite and remote, ensuring effective collaboration and timely project delivery.
• Conducted requirement analysis and feasibility studies with business objectives.
• Developed project costing, timelines, and Gantt charts to ensure accurate execution and resource allocation.
• Prepared technical proposals with effort estimation, contributing to business development and securing new projects.
• Managed risks, tracked project performance, and implemented adjustments.
• Managed tools like Jira, Visio, MS Projects, Excel, GitHub etc. regularly.

Project Manager                                                                                  Oct 2021 - Nov 2022

MEEK Technologies Limited, Dhaka, Bangladesh 

• Executed several government-funded projects across cities in Bangladesh.
• Managed & developed two software projects at the ICT Division.
• Led multiple web application projects for private sector clients.
• Managed hotel management system and cryptocurrency platform development projects for international clients.
• Defined project objectives, scope, and goals, conducting thorough requirement analysis and strategic planning.
• Estimated project efforts, costs, and risks; assessed feasibility, and effectively allocated resources for successful execution.

Regional Manager                                                                               Oct 2021 – Jun 2022

Exeed ECX, Westford Education Group, Sharjah, UAE (Remote)

• Franchisee sign up in Asia & Africa with franchisee model. 
• Lead generation across different countries.
• ROI, Selling Points, Presentation, Profile explanation to business leads.
• Establishing relation with education industry stakeholders.
• Curriculum approval from statutory authority i.e. BTEB, UGC, Education Board etc.
• Opening up the British Council IRC center
• Actively participate in seminar, workshop and other events.
• Managing a cross-functional team.
• Business execution support to the partners. 
• Implementing foreign education in different countries.
• Designing ICT Courses, Training quality assurance.
• Expansion of existing business and getting into new avenues.

Project Manager                                                                                  Jan 2019 – Sep 2021

North Bengal IT Limited, Rajshahi, Bangladesh 

• Requirement analysis, planning, project execution and delivery.
• Project feasibility study, costing, resource allocation.
• Client meeting, liaison for business growth. 
• Government projects acquiring, execution, reporting etc.
• EOI & RFP preparation for various govt projects.
• Managing cross functional teams
• To conduct ToT and corporate training

Program Manager                                                                               Jun 2016 – Dec 2018

eGeneration Limited, Dhaka, Bangladesh

• Managed & Implemented Govt. project called “LEDP” in 7 districts of Bangladesh.
• Managed & implemented Govt. project called ‘Sheikh Kamal IT Training & Incubation Center’.
• Closely working with public sector for upcoming projects.
• Proposal and requirement analysis for both private & public organizations. 
• Budget preparation for projects.
• Report writing for internal and external stakeholders.
• Requirement analysis, feasibility study and planning.
• Coordination with international clients for different software projects.
• Software demo, valuation, compliance for stock market

Center Manager                                                                                   Mar 2014 – May 2016

APTECH Computer Education, Kampala, Uganda

• Managing operations of business development, academic, administration of Best IT Training institution in Uganda both ACE & Arena brand.
• Business development activities for the institution.
• Managing overall operations of CADD center which is a sister-concern of Aptech.
• Organizing faculty training, certification and preparing pool of resources.
• Conducting high-end customized corporate training.
• Quality assurance through students’ feedback.
• Organizing programming contest, technical seminar and other students’ activities. 
• Students’ services, facilitation, resource allocation etc.
• Conduct counseling training and increase the revenue flow. 
• Training schedule, Exam, Certificate, Course materials management & adjustment.
• Curriculum design as a member of Academic Council for ISBAT University.
• Inter-institutional relation build-up and seeking avenue of mutual benefits.

Regional Academic Head                                                                   Sep 2010 – Mar 2014

APTECH Philippines Inc., Manila, Philippines 

• Conduct corporate training on different programming languages, web designing, database management and open-source technologies.
• Training requirement analysis for both trainers and trainees.
• Conduct teachers training (skill development and systems & procedures).
• Assurance of quality delivery of training.
• Assessment, Monitoring & Evaluation of different exams.
• Maintain company’s ERP systems implementation.
• Network establishment, administration & maintenance for the regional office.
• Provide technical/academic support to the branch offices in Philippines.
• Participate in business development meetings and play important role to sign up franchisee.
• Procuring Software, Course Material, Certificate and Other Training Equipment on requirement.

Senior IT Trainer                                                                                  Dec 2004 – Aug 2010

Alzouman Training Institute, Jeddah, Saudi Arabia

• Conduct training for diploma, graduates, junior trainers and corporate students.
• Find out the weakness of the students and provide needful focus on the same.
• Arrange exams, assignments, projects & online tests for students.
• Customize and prepare course for corporate training 
• Maintain company’s portal and provide training to employees on same.
• Train, monitor & evaluate the HND assignments of the students.
• Coordinate with HO & universities for credit transfer of the students.
• Arrange seminars on new technologies for students & teachers as well.

Technical Support Specialist                                                             Sep 2004 – Dec 2004

eGeneration Limited, Dhaka, Bangladesh

• Implementation of micro-finance software in branch offices of PKSF across Bangladesh.
• Customize the software as required by branches.
• Generate the necessary reports after customization.
• Re-structuring the particulars, inputs & outputs as per requirement. 
• Installation, client-server connectivity, grant & revoke permission to users.
• Train the employees on the software operation either in HO or branch offices.
• Visit branches across the country to provide technical support to branch offices.

Faculty cum Academic Head                                                             Mar 2002 – Aug 2004

APTECH Computer Education, Tangail, Bangladesh 

• Conduct training on complete eACCP curriculum for diploma students.
• Conduct skill development training for trainers.
• Monitor the training quality of the trainers. 
• Conduct training for corporate and other government officials.
• Coordinate with HO on different technical issues.
• Maintenance of LAN based network.
• Implement and administer the center automation systems and exam server.

Project Supervisor                                                                               Jan 2002 – Mar 2002

Digital Architects Limited, Dhaka, Bangladesh

• Analyze and check the feasibility of the project.
• Distribute the tasks to team members.
• Monitor the progress and ensure the timely completion of the project.
• Examine/test the outcome; get the modification done in case of necessity.
• Deliver the project in time.

Programmer                                                                                         Nov 2001 – Jan 2002

NCS IT, Dhaka, Bangladesh

• Understand the requirement, analyze and plan the system.
• Designing, coding and implementing the software.
• Maintenance & customization of the software.
• Upgrade the software as per requirement.

EDUCATION

• MSc in Computer Science & Engg.

United International University, Bangladesh. 2023

• Master in Business Studies

National University, Bangladesh. 2010

• Post Graduate Diploma in IT

SCDL, Pune, India. 2009

• Honors Diploma in IT

NIIT, Bangladesh. 2007

PROFESSIONAL CERTIFICATIONS

• Prince2 Foundation & Practitioner
• Microsoft Azure Database Administrator Associate
• Microsoft Azure Fundamentals
• Analyzing Data with Power BI
• ACMP-Advanced Certificate for Management Professionals (Conducted by IIM Ahmedabad, IIT Delhi, IBA Dhaka; Funded by World Bank).
• APTECH Certified IT Trainer in 16 Subjects i.e. .Net, Java, SQL, PHP, MySQL, C, C++, HTML, CSS etc.