Sabia Yeasmin

I am Sabia from Bangladesh. I am looking for a Front desk or Customer service job. If you looking an honest and hardworking employee then I am here. I will try to give my level best. 

Company and clients satisfaction is my first priority.

Thank you.

• Greet and welcome all guests with a bright attitude, manage and maintain visitor management system and document accordingly. 
• Lead and supervise all Front Desk Agents in running each shift smoothly.
• Train all new joiners and team on office procedures and policies.
•  Familiar with all the Front Office systems and software required for the position.
• Handled incoming and outgoing telephone calls with an overall customer satisfaction calls per day and redirect them to the appropriate department.
• Review Front Office logs, Trace File and Credit Limit daily. 
• Performed administrative and clerical tasks. 
• Handled cash and credit payments.
• Data Entry
• Handling customer complaints and enquiries.
• Monitoring random calls for quality assurance.
• Meet and greet clients as well as VIP guests and passing visitors

Bachelor of Commerce.