Sanjana Islam

As a recent business graduate, I leverage expertise in management, finance, and strategic planning to tackle
real-world challenges. Strong analytical and communication skills drive successful collaboration within
diverse teams. Detail-oriented and innovation-driven, I am committed to contributing effectively in dynamic work
environments.

Currently working as an executive Client Service at Adency Limited since August 2022 ( part time). My primary responsibility is to ensure unparalleled satisfaction and engagement for our clients. I excel in building and maintaining strong client relationships by providing exceptional service and addressing inquiries or concerns promptly. With a keen focus on understanding clients' needs, I consistently deliver tailored solutions and effectively communicate complex information. I am adept at overseeing client accounts, managing expectations, and collaborating with cross-functional teams to ensure the seamless delivery of services. My commitment to client success is reflected in my proactive approach to problem-solving, strategic thinking, and dedication to surpassing service standards.

Recently graduated with a degree in business administration from East West University. My core concentration was in Human Resource Management. My Cgpa : 3.36.