shakawat hossain

I am writing to express my interest in the position of Senior Manager – SAP B1 Administration & Custom Software Development Team Lead. With a proven track record in managing enterprise ERP systems and leading software development teams, I bring a strong combination of technical expertise, leadership skills, and business process optimization experience that aligns well with your organization’s needs.

In my current role, I oversee SAP Business One administration, ensuring system performance, security, and seamless integration with other business applications. I have successfully led several end-to-end SAP B1 implementation and upgrade projects, collaborating with cross-functional teams to streamline workflows, improve data accuracy, and enhance decision-making.

Beyond SAP administration, I lead a dedicated software development team that builds and maintains custom applications tailored to business requirements. By applying Agile methodologies and prioritizing user needs, we have delivered scalable solutions that reduce operational bottlenecks and increase efficiency.

Key highlights of my experience include:

• Leadership & Strategy: Managing and mentoring cross-functional teams to deliver high-impact ERP and custom software projects.
• SAP B1 Expertise: Administration, customization, and integration of SAP Business One modules to meet evolving business needs.
• Process Improvement: Identifying inefficiencies, automating manual workflows, and aligning IT solutions with business goals.
• Collaboration: Partnering with stakeholders, vendors, and executives to ensure technology solutions support long-term growth.

I am confident that my technical background, combined with my ability to lead and inspire teams, would make me a valuable asset to [Company Name]. I would welcome the opportunity to discuss how my experience can contribute to achieving your company’s strategic objectives.

Thank you for your time and consideration. I look forward to the opportunity to speak with you.

1. Head of Enterprise Resource Planning (ERP) and Senior Data Analyst (3.9 yrs) (October 2021 - Continuing) Croydon Kowloon Designs Limited (CKDL), Bitopi Group. Job Location: Ashulia, Ganakbari, Savar, Dhaka-1349. Department: MIS & IT. Responsibilities of custom software development and project management:
• Gathered requirements from stakeholders (all Internal and External Departments)
• Produce effective technical and project documentation.
• Estimating the time and costs of a software project.
• Setting up project development teams.
• Analysis and Design of the system and database structure.
• Driving development teams and keeping them focused on delivery.
• Monitoring the performance of individual team members.
• Providing technical leadership to the software team.
• Working closely with software development teams from all sister concerns.
• Identifying any inefficiencies and then smoothing them out.
• Regularly adjusting and setting priorities to meet changing deadlines.
• Agreeing project milestones with stakeholders.
• Rolling out software changes across a network of sites over a staggered period of time.
• Dealing with any software update issues.
• Trouble-shooting software and hardware issues.
• Scheduling software development processes.
• Controlling project meetings and making sure they stick to a set agenda.
• Delivering progress reports to management and stakeholders.
• Managing diverse teams on complex projects.
• Complying with all reporting requirements.
• Monitoring and measuring performance at a project level.
• Performing data analysis tasks to build reports.
• Communicating with management regarding presenting reports.
• Recommending improvements to existing processes and procedures based on data analysis findings. Roles and Responsibilities of an SAP Business One (SAP B1) Administrator: An SAP Business One (SAP B1) Administrator is responsible for managing, maintaining, and optimizing the SAP B1 system to ensure smooth business operations. The role involves system configuration, troubleshooting, user support, and process optimization. Below is a detailed breakdown of their responsibilities:
• Served as Development Team Lead and Project Coordinator for the SAP Business One Implementation team, overseeing project execution, team collaboration, and successful deployment.
• Administration for Marketing & Merchandising Module, Supply Chain Management, Inventory Management, Commercial management Module, T&A module, Fixed Asset Register, Financial Accounting and All Master data Setup.
• Managing SAP installations, upgrades, and patches, ensuring that the system remains up-to-date and fully functional.
• Monitoring system performance and addressing any performance bottlenecks or system errors promptly.
• Implementing security measures to safeguard the SAP environment from potential threats and unauthorized access.
• Collaborating with development teams to integrate new applications and functionalities within the existing SAP landscape.
• Providing technical support and guidance to end-users, ensuring they can efficiently utilize the SAP system for their operational needs.
• Creating and maintaining system documentation, including configuration details, user guides, and troubleshooting procedures.
• Conducting regular system audits and implementing best practices to optimize system performance and reliability.
• Set up and configured company structures and company units within SAP Business One, ensuring alignment with organizational workflows and business processes.
• Defined and configured legal entities, financial structures, and operational units to optimize resource management.
• Managed company-specific settings such as chart of accounts, fiscal year settings, and local compliance requirements.
• Created and managed user accounts in SAP B1, ensuring proper authentication and security.
• Assigned and managed license roles based on user requirements and company policies.
• Configured role-based access control (RBAC) to optimize system security and functionality.
• Configured and maintained exchange rates in SAP Business One to ensure accurate financial transactions.
• Automated exchange rate updates by integrating external data sources and setting up scheduled updates.
• Ensured compliance with company policies and financial regulations regarding currency conversions.
• Resolved exchange rate discrepancies to maintain financial data integrity.
• Configuring administration System initialization for General Settings, Posting Periods, Authorizations, Document Numbering, Document Settings, print Preferences, Menu structures, E-mail settings.
• Configuring administration system initialization authorizations for general authorization users and user group.
• Configuring administration system initialization authorizations for Data Ownership and Sharing Options.
• Configuring administration general setup for user, User group, languages, report and layout manager, Default elements for Crystal report, server print configuration, Dashboard manager, Crystal server configuration, Password security, change password policy management.
• Configuring administration financial setup for chart of accounts, G/L accounts determination, Branches, Currencies, Transaction code, Period indicators, TAX, TDS, Fixed asset account determination, Depreciation types, Depreciation areas, Asset classes, attribute groups, Expense Type.
• Configuring administration bank setup for banks and house bank accounts.
• Configuring administration inventory setup for item group, Item properties, Warehouses, UoM, UoM Group, Manufacturers, Shipping type, Location, Inventory cycles, cycle count determination, package.
• Configuring administration utilities items period-end closing, check Document Numbering, Duplicate Layout template, Master data clean up wizard, Manual master data series converter, UI configuration Template, Connected Clients, Change Log Cleanup.
• Configuring administration Custom and SAP standard Approval process with conditional notification.
• Configuring administration license allocation, components and license assignment for users.
• Setup all master data for all the modules.
• Business partner and Item master setup.
• Alert message setup.
• Email and system notification setup.
• Configuring landed cost.
• Generating custom reports using SAP HANA SQL Queries and making permanent reports for the user. 2. Sr. Software Engineer Team Lead (2.9 yrs) (November 2018 – October 2021). Aplos Global LTD. Company Location: Dhaka, India, and Hong Kong. Department: Software Development. 3. Senior Programmer (1.8 yrs) (December 2016 – October 2018) BITOPI GROUP. Company Location: 822/3, Begum Rokeya Sharani, Shewrapara, Mirpur, Dhaka 1216, Bangladesh, Dhaka. Department: MIS & IT. 4. Assistant Manager IT (1.7 yrs) (March 2015 – November 2016) East Delta University. Company Location: Chittagong, Bangladesh. Department: IT Department. 5. Sr. Software Engineer (3.8 yrs) (May 2011 – February 2015) SAS Software and Technologies. Company Location: Dhaka, Bangladesh. Department: Software development. 6. Jr. Software Developer (1.2 yrs) (January 2010 – April 2011) Premier University IT Institute. Company Location: Chittagong, Bangladesh. Department: Software Development. 7. Software Engineer (0.7 yr) (May 2009 – January 2010) Supersonic Soft and Technologies. Company Location: Dhaka, Bangladesh. Department: Software Development & IT.

1. Master of Computer Applications (MCA) Visvesvaraya Technological University, India.                           2. Bachelor of Computer Application (BCA) Bangalore University, India.                                                         3. Higher Secondary Certificate (HSC) MoheshKhali College, Cox’sBazar, Bangladesh.                             4. Secondary School Certificate (SSC) MoheshKhali Model High School, Cox’sBazar, Bangladesh.