- Handle customer inquiries via phone, email, or chat with a friendly and professional demeanor.
- Resolve product or service issues by clarifying the customer's complaint, determining the cause, selecting and explaining the best solution, and following up to ensure resolution.
- Maintain customer records by updating account information accurately.
- Contribute to team efforts by accomplishing related results as needed.
- Provide feedback on the efficiency of the customer service process.
- Proven customer support experience or experience as a client service representative.
- Strong phone contact handling skills and active listening.
- Excellent communication and presentation skills.
- Ability to multitask, prioritize, and manage time effective.
- Educational qualifications SSC/HSC.
- Competitive salary package.
- Opportunities for professional growth and development.
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Customer Care Executive - Narayanganj, Bangladesh - Fashion Park
Description
Job Vacancy:
Customer Care Executive
Location: Signboard, Narayangonj.
Company: Fashion Park
About Us:
At Fashion Park, we are committed to providing exceptional customer service and creating a positive experience for all our clients.
Position Summary:
As a Customer Care Executive, you will be the first point of contact for our customers, addressing their inquiries and concerns with professionalism and empathy.
Key Responsibilities:
Qualifications:
We Offer:
How to Apply:
Please send your resume and a cover letter detailing your customer service philosophy to [] with the subject line "Customer Care Executive Application.
