Customer Care & Call Center Executive / Moderator - For Ideal Consultancy and Travles - Job ID: 1455938 - Dhaka
1 week ago
Job summary
We are looking for a smart, polite, and customer-focused Customer Care and Call Center Executive / Moderator who will be responsible for handling customer inquiries, providing accurate information,Maintaining records of customer interactions and update customer information in the system.
Follow up with customers to ensure their problems are resolved and they are satisfied.
Moderate online comments, messages, and customer feedback on social media pages or platforms.
- Receive and handle inbound calls in a professional manner.
- Provide accurate information about company products services policies to customers
- Respond to queries through phone WhatsApp email social media platforms
Job description
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