Head of Retail Operations- For Hatim Group- Job ID: 1456771 - Dhaka

Job summary

Responsibilities

• Showroom Operations Management
• Oversee daily operations of all furniture showrooms
• Ensure smooth functioning of sales operations inventory handling cash billing and documentation store cleanliness display and visual merchandising ensure showroom SOPs are followed uniformly across all locations sales performance & KPI control monitor showroom-wise and salesperson-wise conversion rates average ticket size product movement slow-moving items implement performance KPIs incentive structures take corrective action on underperforming showrooms or staff inventory & stock control maintain optimal inventory levels across all showrooms coordinate with factory warehouse logistics teams for stock replenishment inter-showroom stock transfers reduce stock aging damages pilferage ensure accurate stock reporting reconciliation ERP showroom administration compliance supervise showroom managers administrative staff ensure compliance company policies pricing discounts approvals control expenses budgets coordinate HR hiring training attendance discipline customer experience brand standards ensure consistent premium Hatim Furniture brand experience monitor customer complaints feedback after-sales coordination improve showroom layout product presentation service quality retail expansion new showroom development identify potential locations newly opened furniture retailers conduct feasibility studies footfall analysis market demand competitor presence rental operating cost analysis coordinate setup staffing planning launch track performance newly opened retailers prepare present reports actionable insights top management educational requirements bachelor honors experience requirements applicants have 8-12 years in plastic polymer industry manufacturer steel exposure highly desirable additional key skills strong leadership people management understanding retail KPIs inventory management excellent planning execution follow-up negotiation location skills comfortable working ERP Excel MIS dashboards willingness travel extensively Bangladesh job location Dhaka Paltan country code BD

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  Job description

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