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  • Service Account Manager - Dhaka - ApplyBoard

    ApplyBoard
    ApplyBoard Dhaka

    2 months ago

    Description
    Company Description
    ApplyBoard is committed to making global education accessible to everyone.

    By leveraging our innovative platform and expert team, we simplify the end-to-end journey for students—from exploring institutions to applying and enrolling.

    Our mission is to empower students around the world to access the best educational opportunities. We have helped thousands of students achieve their dreams of studying abroad, fostering a future of limitless possibilities.

    Role Description
    We are seeking a full-time Service Account Manager to join our team in Dhaka, Bangladesh. This is an on-site role responsible for managing relationships with institutional partners and assisting them in achieving their goals.

    Day-to-day responsibilities include coordinating with clients, addressing inquiries, resolving issues, monitoring partner success metrics, and providing ongoing support to ensure the highest level of satisfaction.

    Qualifications
    Strong communication, interpersonal, and relationship management skills
    Organizational and time management abilities for managing multiple accounts effectively
    Proficient problem-solving and conflict resolution skills
    Experience in account management, customer service, or a related field
    Familiarity with CRM software and data management tools
    Knowledge or experience in the education sector is a plus
    Ability to work in a fast-paced environment with minimal supervision
    Bachelor's degree in Business Administration, Marketing, or a related field
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