Best professionals offering call center expert services in Dhaka

Service Details

Overview

The call center expert service is a professional service that provides customer support and assistance to clients through various communication channels.

Requirements

To perform this service, professionals need to have excellent communication skills, both written and verbal, and be able to work in a team environment.

Accreditation and Certification

Recommended accreditations and certifications for industry professionals include customer service certifications, such as the Certified Customer Service Representative (CCSR) or the Certified Customer Service Manager (CCSM).

Choosing a Service Provider

When choosing a call center expert service provider, clients should consider factors such as the provider's experience, reputation, and quality of service.

Questions to Ask

• What is your experience in providing call center services?
• Can you provide references from previous clients?
• What is your response time to customer inquiries?

References

For more information on call center services, clients can refer to industry associations, such as the International Customer Service Institute (ICSI), or online resources, such as the Customer Service Institute of America (CSIA).

Prices

The prices for call center services vary depending on the location and the level of expertise required. In Dhaka, the average hourly rate for a call center expert is between 500 and 1000 BDT.

Requesting a Quote

To request a quote for call center services, clients can fill out a form on a platform, providing details about their project requirements and budget. The platform will then connect them with suitable service providers, who will provide a quote for their services.

Fees for Call Center Freelancers

The average daily fee for experienced freelancers is 1500 BDT.

The fee varies depending on the city in which they are located. For instance, the average daily fee for a call center freelancer in Dhaka is 1200 BDT, while in Chittagong is 1800 BDT or in Sylhet is 2000 BDT.