Faysal Ahammed

Assalamualicum, My name is Faysal Ahammed. I am native to Chandpur, but currently living in Uttara, Dhaka. I am a performance oriented and highly organized person. I am a problem solver and always like to take new challenges. Now I am looking for a suitable position to utilize my knowledge and skill to facilitate mutual growth and success.

Academic Qualification.

I am graduated with BBA in Aviation Management at C A T in Uttara, Dhaka. This degree covered depth knowledge about the public administration, finance, sales and marketing, strategic management, airlines management, airport operation and also customer service.

Experience.

Along with my graduation I join in KFC restaurant as a team member. Now I am working as a assistant shift manager in KFC Uttara. So, I have experience in customer service, problem solving, communication, team work, cash mgt, inventory mgt, cocking, cutting and work in under pressure.

Strengths and Weakness.

My strength is my punctuality because I always try to give my 100% to finish my work on time. My strength is my smart work because I always try to find out best way possible to finish my work soon and correct manner.

 Weakness

Everyone has some drawback, I am also not an exceptional. Hardly I can say no to my colleagues which sometimes increase workload to me.

Career goals.

My short-term goal is to gat a job in required company where I can utilize my skills and improve my career path. My long-term goal is to be in respectable position in that organization.  

Assistant Shift Manager, KFC Uttara - Dhaka, Bangladesh,03/2023 to Current. 

• Doing customer service and solve customer problems.
• Cash and Inventory Management.
• Team planning and helping the manager task 

Buddy Trainer, KFC Uttara - Dhaka, Bangladesh, 04/2021 - 02/2023.

• Trained new team members on KFC's procedures and policies. 
• Handled high-volume credit and cash transactions using Point of Sale (POS) systems efficiently. 
• Worked closely with front-of-house staff to facilitate positive customer experiences. 

Team member, KFC Uttara - Dhaka, Bangladesh,01/2019 to 03/2021. 

• Prepared and cooked food items according to KFC's recipes and standards.
• Maintained a clean and organized work area, adhering to food safety guidelines.
• Provided excellent customer service by taking orders, handling inquiries, and resolving customer concerns.

Worked collaboratively with team members to ensure efficient operation of the restaurant.