Services offered
Hello myself Mizanur Rahman.I am a Computer Engineer I have graduated from the Barishal Polytechnic Institute in Computer Technology I am looking forward to working for my career development and my personal growth in a professional level and also in educational level .
Experience
Operation Hub Associate (Sep 2021 – Dec 2022)
Daraz Bangladesh Ltd.
Role Summary: To follow up 1 regional Hubs (inside & outside Dhaka)
Core Functions:
Coordinate & facilitate operation workflow & processes
Supervise rider’s team and ensure on time delivery
Ensure optimal usage of resource and delivery accuracy
Prepare and analyze success rate report
Solve customer’s complaints and develop friendly relationship
Maintain effective communication with stakeholders
Prepare daily accounts with bank deposits
Manage & monitor hub employees through achieving the KPIs
Conduct proper documentation and reporting
Achievements:
Recognized as the best hub in BD (as a team) – Daraz 11.11
Successfully launched a new hub in outside of Dhaka through
providing training and administrative supports.
Successfully organized Daraz Fan Meet event.
Implemented fastest and cost effective delivery process.
Efficiently covered the remote area’s door step delivery.
Achieved 95% success rate.
Duties/Responsibilities:
Coordinating team brand and communication.
Monitor and report on effectiveness of marketing
Communications.
Prepare professional branding plan and motivate branding team.
Writing and presenting reports to senior management.
Organizing various branding and marketing events.
Brief and train branding personnel's.
Education
Exam Title Concentration/Major Institute Result Pass Year
Diploma in
Engineering
Computer Science &
Engineering
Barisal
Polytechnic
Institute
CGPA:3.73
out of 4 2022
SSC (Voc) Science
Barisal
Technical
School &
College
GPA:4.46
out of 5 2017
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