MIZANUR RAHMAN

Operation Hub Associate (Sep 2021 – Dec 2022)
Daraz Bangladesh Ltd.
Role Summary: To follow up 1 regional Hubs (inside & outside Dhaka) 
Core Functions:
 Coordinate & facilitate operation workflow & processes
 Supervise rider’s team and ensure on time delivery
 Ensure optimal usage of resource and delivery accuracy
 Prepare and analyze success rate report
 Solve customer’s complaints and develop friendly relationship
 Maintain effective communication with stakeholders
 Prepare daily accounts with bank deposits
 Manage & monitor hub employees through achieving the KPIs
 Conduct proper documentation and reporting
Achievements: 
 Recognized as the best hub in BD (as a team) – Daraz 11.11 
 Successfully launched a new hub in outside of Dhaka through 
providing training and administrative supports.
 Successfully organized Daraz Fan Meet event.
 Implemented fastest and cost effective delivery process.
 Efficiently covered the remote area’s door step delivery.
 Achieved 95% success rate.
Duties/Responsibilities: 
 Coordinating team brand and communication.
 Monitor and report on effectiveness of marketing 
Communications.
 Prepare professional branding plan and motivate branding team.
 Writing and presenting reports to senior management.
 Organizing various branding and marketing events.
 Brief and train branding personnel's.

Exam Title Concentration/Major Institute Result Pass Year
Diploma in 
Engineering 
Computer Science & 
Engineering 
Barisal 
Polytechnic 
Institute 
CGPA:3.73
out of 4 2022 

SSC (Voc) Science 
Barisal 
Technical 
School & 
College 
GPA:4.46
out of 5 2017