Best professionals offering customer service services in Dhaka

Customer Service in Dhaka, Dhaka

Service Description

Customer service is a crucial aspect of any business, ensuring that clients receive timely and effective support for their queries and concerns. To provide exceptional customer service, one must possess excellent communication skills, both written and verbal, as well as the ability to empathize with clients and resolve issues efficiently.

Professional Requirements

Industry professionals in customer service typically require a bachelor's degree in a relevant field, such as business administration or communications. Additionally, certifications like the Customer Service Certification (CSC) or the Certified Customer Service Representative (CCSR) are highly recommended for demonstrating expertise in the field.

Choosing the Right Service Provider

When selecting a customer service provider, clients should consider factors such as the provider's experience, reputation, and the quality of their services. It's also essential to assess their knowledge of the industry, their communication skills, and their ability to resolve complex issues.

Questions to Ask Professionals

• What experience do you have in customer service?
• What certifications or training have you received in customer service?
• Can you provide examples of successful customer service experiences?
• How do you handle complex or difficult customer issues?

References

For further information on customer service, clients can refer to the International Customer Service Institute (ICSI) or the Customer Service Institute of America (CSIA).

Average Prices for Customer Service in Dhaka, Dhaka

The average fee for customer service in Dhaka, Dhaka is around Tk 500-700 per hour, depending on the provider's experience and the type of service required.

How to Request a Quote

Requesting a quote for customer service through a platform is a straightforward process. Clients can search for providers, review their profiles and services, and submit a request for a quote. The platform will then connect the client with suitable providers, who will submit their quotes for the client's review and consideration.

Fees for Customer Service freelancers

The average daily fee for the experienced freelancers is Tk 3,500-4,500.

The fee varies depending on the city in which the freelancer are located. For instance, the average daily for a Customer Service in Dhaka is Tk 3,800 while in Chittagong is Tk 3,200 or in Sylhet is Tk 3,500.